3DS authentication and enrollment failures on the mobile app

Incident Report for Spendesk

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2026 - 11:43 CET

Identified

The issue has been identified and a fix has been delivered.

We are testing the results and will provide updates shortly.
Posted Jan 20, 2026 - 10:42 CET

Investigating

We are currently investigating this issue and will provide updates as soon as possible.

Thank you for your patience and understanding.
Posted Jan 19, 2026 - 16:49 CET
This incident affects: General (Login).