Identified - We are experiencing some technical issues regarding our UK accounts.

Starting November 29th, 11:10 CEST all authentication methods have been switched to email as some customers do not receive SMS authentification codes.

Our partner is currently investigating and remediating, we will provide updates as soon as possible.

Nov 29, 2024 - 11:32 CET
Bookkeeping Operational
90 days ago
99.95 % uptime
Today
Bookkeep > Prepare Operational
90 days ago
99.94 % uptime
Today
Bookkeep > Export (File-based exports) Operational
90 days ago
99.95 % uptime
Today
Bookkeep > Export (Native Integrations - Xero) Operational
90 days ago
99.95 % uptime
Today
Bookkeep > Export (Native Integrations - Datev) Operational
90 days ago
99.95 % uptime
Today
Bookkeep > Export (Native Integrations - Netsuite) Operational
90 days ago
99.95 % uptime
Today
Bookkeep > Export (Native Integrations - Quickbooks) Operational
90 days ago
99.95 % uptime
Today
Cards Degraded Performance
90 days ago
100.0 % uptime
Today
Virtual Cards Degraded Performance
90 days ago
100.0 % uptime
Today
Physical Cards Degraded Performance
90 days ago
100.0 % uptime
Today
Subscription Cards Degraded Performance
90 days ago
100.0 % uptime
Today
Expense claims Operational
90 days ago
100.0 % uptime
Today
Expense claims Operational
90 days ago
100.0 % uptime
Today
Invoices Operational
90 days ago
100.0 % uptime
Today
Invoices Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Receipts Operational
90 days ago
100.0 % uptime
Today
Receipt forward by email Operational
90 days ago
100.0 % uptime
Today
Invoice forward by email Operational
90 days ago
100.0 % uptime
Today
Requests Operational
90 days ago
100.0 % uptime
Today
Requests Operational
90 days ago
100.0 % uptime
Today
Settings Operational
90 days ago
100.0 % uptime
Today
Settings Operational
90 days ago
100.0 % uptime
Today
Your Wallet Operational
90 days ago
100.0 % uptime
Today
Wallet funding Operational
90 days ago
100.0 % uptime
Today
Account statements Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024
Resolved - This incident has been resolved.
Dec 9, 11:20 CET
Investigating - We are experiencing some latencies. As a result, the loading time is higher and some bookkeeping actions are impacted.

Our technical team is looking into this, and we will provide an update with sharable information, when possible.

Dec 9, 10:36 CET
Dec 8, 2024

No incidents reported.

Dec 7, 2024
Completed - The scheduled maintenance has been completed.
Dec 7, 10:41 CET
Verifying - Verification is currently underway for the maintenance items.
Dec 7, 10:37 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 10:00 CET
Scheduled - Some Spendesk features related to Bookkeeping or Accounting actions will be unavailable for approximately 2 hours on Saturday 7th December 2024 from 10:00 CET, due to essential maintenance. All other features (e.g Cards, Receipts) will continue to operate normally. No action is required from Customers.
Dec 5, 17:33 CET
Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

Unresolved incident: Authentification methods switched to emails instead of SMS codes - UK.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.