Amazon Payments – Card Tokenisation Failure
Update - Our banking team is currently in contact with our banking partner Visa to investigate the root cause of this incident. We apologise for the ongoing disruption and will provide further updates as soon as more information is available.
Sep 17, 2026 - 10:09 CEST
Investigating - We are currently investigating an issue affecting merchant card tokenisation when customers try to add Spendesk cards on Amazon. Our technical team is actively working to understand the scope and identify the cause. We sincerely apologise for any disruption this may cause and will provide an update as soon as more information is available.
Sep 16, 2026 - 16:52 CEST
Uptime over the past 90 days. View historical uptime.
Bookkeeping Operational
Bookkeep > Prepare Operational
Bookkeep > Export (File-based exports) Operational
Bookkeep > Export (Native Integrations - Xero) Operational
Bookkeep > Export (Native Integrations - Datev) Operational
Bookkeep > Export (Native Integrations - Netsuite) Operational
Bookkeep > Export (Native Integrations - Quickbooks) Operational
Cards Degraded Performance
Virtual Cards Degraded Performance
Physical Cards Degraded Performance
Subscription Cards Degraded Performance
Expense claims Operational
Expense claims Operational
Invoices Operational
Invoices Operational
General Operational
Login Operational
All Payments module Operational
Email notifications Operational
Budgets Operational
All Payables module Operational
Receipts Operational
Receipt forward by email Operational
Invoice forward by email Operational
Upload receipts on payments Operational
Requests Operational
Requests Operational
Settings Operational
Settings Operational
Your Wallet Operational
Wallet funding Operational
Account statements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2026

International Transfers feature is unavailable for affected EEA customers
Resolved - The issue affecting EEA International Transfers and other Wise operations is now fully resolved. We apologize for the disruption and thank you for your patience.
Sep 17, 10:06 CEST
Monitoring - A replacement Wise refresh token has been deployed for the issue affecting EEA International Transfers and other Wise operations. Our technical team is monitoring the service to confirm that transfers and other Wise operations are fully operational. We apologize for any disruption caused and will update you once full resolution has been verified.
Sep 16, 14:34 CEST
Investigating - We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
Sep 16, 12:05 CEST

Sep 16, 2026

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Third-Party Service Disruption : Email Notifications – Microsoft Service Disruption
Resolved - The issue affecting email delivery to Microsoft-hosted mailboxes was fully resolved as of [time]. During the incident, some emails and Spendesk features relying on Microsoft’s services may have been affected. We apologize for the inconvenience and thank you for your patience.
Sep 4, 16:03 CEST
Monitoring - Microsoft has confirmed that the Exchange Online disruption is being resolved, and we are monitoring the situation for any remaining impact on Spendesk features. Email delivery may recover progressively while Microsoft completes the restoration. We apologize for the disruption and will confirm full resolution once it has been verified.
Sep 4, 13:23 CEST
Investigating - We are aware of an issue affecting one of our third-party partners that may impact some Spendesk features, including the delivery of emails to customers using Microsoft-hosted mailboxes. The issue is outside Spendesk’s systems, and we are dependent on the partner for further information and resolution. We apologize for any disruption this may cause and will share further updates when information becomes available.
Sep 4, 13:10 CEST
E-invoice Processing – Partial Outage
Resolved - The issue affecting e-invoice processing in Belgium and France was fully resolved as of 11:51 CEST on September 4, 2026. The incident lasted approximately 1 hour and 59 minutes, during which customers experienced processing delays and some French customers may have been unable to complete onboarding. The service had been repeatedly restarting after running out of memory. We apologize for the disruption and thank you for your patience.
Sep 4, 11:52 CEST
Identified - The e-invoice service has been stabilized, and e-invoice processing in Belgium and France is being monitored closely. Our technical team is continuing to verify that processing and French onboarding are operating normally. We apologize for the disruption and will provide a further update once full resolution has been confirmed.
Sep 4, 11:09 CEST
Investigating - We are currently investigating an issue affecting e-invoice processing in Belgium and France. Some customers may experience delays, and e-invoice onboarding in France may also be affected. Our technical team is actively working to identify the cause. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
Sep 4, 09:59 CEST

Sep 3, 2026

No incidents reported.

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