Monitoring - The service is fully restored and working as expected. Our technical team is closely monitoring the situation to confirm that the service remains stable.
Nov 03, 2026 - 17:19 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 03, 2026 - 14:38 CET
Monitoring - The affected authentication service is recovering, and customers should now be able to receive SMS codes and complete login attempts, payment approvals, and other sensitive actions. Our technical team is closely monitoring the situation to confirm that the service remains stable. We apologize for the disruption and recommend retrying any action that did not complete.
Nov 03, 2026 - 13:55 CET
Update - For around 45 minutes, some customers have been unable to receive the SMS codes needed to complete extra security checks. This has affected login attempts, online card payments requiring approval, and sensitive actions in the app, such as making payments or changing security settings, which may have failed or remained pending.
The service now appears to be recovering, and customers can retry their login or action. We are continuing to monitor the situation; the cause is still under investigation.

Nov 03, 2026 - 13:30 CET
Investigating - We are currently investigating an issue preventing some customers from completing extra security checks required to approve online card payments and certain sensitive actions in the app. Our technical team is actively investigating, and we sincerely apologize for the disruption. We will provide an update as soon as more information is available.
Nov 03, 2026 - 13:25 CET
Bookkeeping Operational
Bookkeep > Prepare Operational
Bookkeep > Export (File-based exports) Operational
Bookkeep > Export (Native Integrations - Xero) Operational
Bookkeep > Export (Native Integrations - Datev) Operational
Bookkeep > Export (Native Integrations - Netsuite) Operational
Bookkeep > Export (Native Integrations - Quickbooks) Operational
Cards Operational
Virtual Cards Operational
Physical Cards Operational
Subscription Cards Operational
Expense claims Operational
Expense claims Operational
Invoices Operational
Invoices Operational
General Operational
Login Operational
All Payments module Operational
Email notifications Operational
Budgets Operational
All Payables module Operational
Receipts Operational
Receipt forward by email Operational
Invoice forward by email Operational
Upload receipts on payments Operational
Requests Operational
Requests Operational
Settings Operational
Settings Operational
Your Wallet Operational
Wallet funding Operational
Account statements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 3, 2026

Unresolved incident: Strong Customer Authentication – Customers Unable to Complete Security Checks.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Resolved - This incident has been resolved.
Oct 29, 12:38 CET
Monitoring - A mitigation has been deployed, and Subscription Card details are loading normally again. Our technical team is monitoring the service closely while completing the remaining work to fully resolve the issue. We apologize for the disruption and will confirm resolution once this work is complete.
Oct 27, 08:25 CET
Identified - We have identified the cause of the issue affecting Subscription Card details. Our technical team is removing the events causing the overload and working to restore normal service as quickly as possible. We apologize for the continued disruption.
Oct 26, 12:11 CET
Investigating - We are currently investigating an issue preventing some customers from viewing details and card numbers for active Subscription Cards. Our technical team is actively investigating the cause, and we sincerely apologize for the disruption this may cause. We will provide an update as soon as more information is available.
Oct 26, 11:44 CET

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Oct 26, 2026

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 14:36 CEST
Identified - We have identified a rare processing issue within our 3DS authentication provider’s service affecting some iOS users. A fix is being developed, and we will share a further update as soon as more information is available. We apologize for the continued disruption.
Oct 13, 10:22 CEST
Investigating - We are currently investigating an issue preventing some iOS users from receiving 3DS authentication notifications when completing payments. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide an update as soon as more information is available.
Oct 7, 11:13 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.