Failed transactions due to system error

Incident Report for Spendesk

Resolved

This incident has been resolved.
Posted Aug 01, 2025 - 16:15 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2025 - 10:29 CEST

Investigating

Some transactions may be declined due to a system error.

Our banking partner is actively investigating with VISA to identify and resolve the issue.

Thanks for your patience.
Posted Jul 29, 2025 - 11:58 CEST
This incident affected: Cards (Virtual Cards, Physical Cards, Subscription Cards).