A mitigation has been deployed, and Subscription Card details are loading normally again. Our technical team is monitoring the service closely while completing the remaining work to fully resolve the issue. We apologize for the disruption and will confirm resolution once this work is complete.
Posted Oct 27, 2026 - 08:25 CET
Identified
We have identified the cause of the issue affecting Subscription Card details. Our technical team is removing the events causing the overload and working to restore normal service as quickly as possible. We apologize for the continued disruption.
Posted Oct 26, 2026 - 12:11 CET
Investigating
We are currently investigating an issue preventing some customers from viewing details and card numbers for active Subscription Cards. Our technical team is actively investigating the cause, and we sincerely apologize for the disruption this may cause. We will provide an update as soon as more information is available.
Posted Oct 26, 2026 - 11:44 CET
This incident affects: Cards (Subscription Cards).