Our partner has identified the incident and have confirmed that the declines started on March 12, 2025. Their engineering teams have been engaged and are working to resolve it as soon as possible.

We can confirm that as of 10:00 CET, the incident impacting some card transactions being rejected has been resolved. The affected customers can perform new payments with their cards.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

This incident has been resolved.

A fix has been implemented.